Ruby and Diamond Band

We offer free shipping within the continental US.

In-stock pieces are limited and ship within two business days. Please allow up to two to four weeks for your item to ship due to the made-to-order nature of our pieces.

If your selected item is not in-stock a representative will reach out to you directly within one business day (via the email provided on your order) with an estimate of the shipping date. You will be notified via email when the item ships.

For an estimate of shipping time on a specific item please email us at sales@baronessa.co, or through the contact form.

International shipping is subject to taxes, duties, customs and fees based on the destination of the order. By making a purchase you accept all responsibilities for these fees.

Some of the items in the Baronessa collection can be rush-shipped, others cannot. 

To inquire about a rush order please email sales@baronessa.co including the piece you are interested in and the date you need it by.

We will let you know as soon as possible the most efficient option for delivery of your item. 

There is a surcharge for rush orders and expedited deliveries.

We have a7-day return policy. 7days after placing the orderof your item to request a return. Returns are only available for in-stock pieces and are not accepted for made-to-order pieces.

To start a return, you contact us at returns@baronessa.co

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

If your return is accepted, we offer easy returns. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted and will be returned.

You can always contact us with any return questions at returns@baronessa.co

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Accidents happen, we are happy to offer our customers a 120 day warranty on all pieces available on our website, making repairs free of charge within this period.

This warranty does not cover issues from normal wear and tear. Including but not limited to: scratches, dents, stretched chains, misshapen and/or bent bands, or cracked stones.

Warranty is void on any piece worked on by a party other than Baronessa.

Repairs outside of the 120 day warranty period, or deemed to be caused by misuse, are subject to repair and shipping fees at the expense of the client.

All repairs on international orders are subject to two-way shipping fees.